At Refresh, we’ll point the way to AI service transformation for emerging enterprises. Join us online to prepare your team, and your service architecture, for the AI era.

What to expect

Inspiring keynotes:
Freshworks leaders and leading brands using AI to power their teams today
Product deep dives:
Step-by-step tactics to unify service experiences
Product demos:
See how Freshservice drives enterprise efficiency, automation, and productivity
Customer spotlights:
Hear rapid-impact stories with real metrics

Why Attend

Refresh Virtual Summit is the premier online event for IT and business leaders to manage enterprise complexity and cut through the noise

Practical AI strategies: Move from experimentation to real employee impact.
Networking opportunities: Connect with fellow IT leaders, partners, and Freshworks executives
Guided learning: Training, demos, and service-specific AI copilots
Future vision: An exclusive look at our 2026 product roadmap for navigating AI transformation
100% virtual & free: No travel, no cost—just a practical playbook you can apply immediately

Bold ideas, real talk, and pragmatic guidance. Industry experts highlight how they’re delivering efficient service, elevating employee experiences, and driving business growth.

Past appearances

Refresh Virtual Summit 2026