Reach the right customer at the right moment with smarter survey distribution
About this event
The problem isn’t the survey. It’s when you ask.
You send the survey. It lands in an inbox that’s already been ignored for a week. Or it interrupts someone mid-scroll on a channel they never wanted to hear from you on.
The feedback you need is out there. But the right question means little if it reaches the wrong person, on the wrong channel, at the wrong time.
As customer journeys become increasingly digital, one-size-fits-all survey distribution can cost you response rates, representativeness, and trust.
In this expert-led demo, see how Sprinklr’s Customer Feedback Management (CFM) transforms survey distribution with Conversational Surveys and AI-powered Digital Distribution Intelligence.
Reserve your spot now to see how it works.
What you'll learn
- Reach customers where they are with Conversational Surveys that capture feedback natively within social channels
- Know when to ask with Digital Distribution Intelligence that analyses customer behaviour and engagement signals to find the right moment and channel
- Reduce survey fatigue by replacing blanket sends with more timely, relevant requests for feedback
- How to build a representative Voice of the Customer program with higher response rates and richer, in-context signals
Topics covered
Speakers
Frequently asked questions
Who is hosting Reach the right customer at the right moment with smarter survey distribution?
Reach the right customer at the right moment with smarter survey distribution is hosted by Sprinklr.
When is Reach the right customer at the right moment with smarter survey distribution?
Reach the right customer at the right moment with smarter survey distribution is scheduled for Tuesday, September 22, 2026 at 11:00 AM GMT.
Where does registration take place?
Registration or viewing is completed on Sprinklr's website.
What format is this event?
This is an online webinar.
Which topics does this event cover?
The event covers AI and Customer Experience.
