Webcast: "What Really Happens When Customers Take Charge?" |

More than 8 out of 10 customers are moving from one channel to another to complete a transaction or get an issue resolved. And, on average, they use more than 4 different “channels” over the course of their respective journeys.... Read More ›

Webcast: "What Really Happens When Customers Take Charge?" | is a webinar from Opus Research focused on SaaS. The event is scheduled for Tuesday, December 8, 2015. UPCOMING provides an independent event listing and directs attendees to Opus Research's website to complete registration or viewing.