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Summit

From CCaaS to CXA: What Talkdesk's 2025 Analyst Summit Signaled About the Next Phase of Contact Center Automation |

Name: From CCaaS to CXA: What Talkdesk's 2025 Analyst Summit Signaled About the Next Phase of Contact Center Automation |
Start: 2025-12-01
End: 2025-12-01

Monday, December 1, 2025Summit · Online

About this event

Talkdesk is evolving from CCaaS to Customer Experience Automation (CXA), using agentic AI and a CX control plane to automate complex customer journeys. From CCaaS to CXA: What Talkdesk's 2025 Analyst Summit Signaled About the Next Phase of Contact Center Automation | is an official summit listing associated with Opus Research.

From CCaaS to CXA: What Talkdesk's 2025 Analyst Summit Signaled About the Next Phase of Contact Center Automation |

About this event

Topics covered

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About this event

Topics covered

Frequently asked questions

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