Webinar
Contact Center Solutions for Tumultuous Times
Friday, May 8, 2020Webinar · Online
About this event
In times like these, adaptability and future-focused thinking are critical for contact-center success and even your survival. Colin Taylor joins us to discuss how you can ensure your contact center makes it through this crisis.–and thrives when we come out the other end.
Contact Center Solutions for Tumultuous Times is a webinar from Freshworks focused on HR and Data. The event is scheduled for Friday, May 8, 2020. UPCOMING provides an independent event listing and directs attendees to Freshworks's website to complete registration or viewing.
What you'll learn
- The best way to deal with surge responses - Which “temporary” trends are likely to stick around - The advent of chat and messaging - How to incorporate bots and automation
