Where does registration take place?

Registration is completed directly on UPCOMING.

Which topics does this event cover?

The event covers Customer Experience.

Loading page…

Webinar

Building the human-AI partnership: A CX leader's guide to deploying AI customers actually trust

Name: Building the human-AI partnership: A CX leader's guide to deploying AI customers actually trust
Start: 2026-03-18
End: 2026-03-18

Wednesday, March 18, 2026 · 4:30 PM ISTWebinar · Online

About this event

AI is reshaping customer service, but trust is the real differentiator. While automation is rising, customers still value human interaction. Join leaders from Siteimprove and Freshworks to learn how to deploy AI as a human amplifier, bridge the trust gap, and turn service conversations into strategic business insights.

Topics covered

Customer ExperienceCX, voice of customer and journey design.

Building the human-AI partnership: A CX leader's guide to deploying AI customers actually trust

About this event

Topics covered

Speakers

Janani Dwarakanath

Matt Gordon

Venki Subramanian

Frequently asked questions

About this event

Topics covered

Speakers

Janani Dwarakanath

Matt Gordon

Venki Subramanian

Frequently asked questions

More from Freshworks

Reimagining Student Experience through ESM

Take a First Look at Freshservice

Path to CIO-ship: Service Management, Benchmarking & AI