The Best Customer Experience (CX) Conferences in 2026

What you'll learn

• The best upcoming CX conferences in 2026 fall into three categories: vendor user conferences (Verint Engage), industry-led events (CCW, Customer Connect Expo), and analyst-driven summits (Forrester CX Forums, Gartner). - Verint Engage 2026 — June 22–25 at the MGM Grand, Las Vegas — is the premier CX automation conference of the year, and the first event uniting the combined Verint and Calabrio portfolios. - Customer Contact Week Las Vegas overlaps Verint Engage exactly (June 22–25, Caesars Forum), so contact center leaders need to choose between them — this guide helps you decide. - CX leaders should match their conference choice to a specific 2026 outcome — vendor roadmap, peer benchmarking, or analyst research — not just attend the most popular event. - Most early-bird pricing for 2026 CX conferences has already closed. For events still ahead, secure your registration soon to lock in the best remaining rates and hotel availability.