Thought Industries Third Quarter Marks Debut of Advanced Customer Education Technology, Successful Industry Conference and Record Business Growth

What you'll learn

• Launching the Customer Learning Cloud , a new software platform to help companies create, publish and manage online and offline learning experiences for customers, partners and professionals. It also includes plans for an open architecture that will enable customers and partners to extend the platform for their own innovations
• Unveiling the Customer Learning Academy , an on-demand center of excellence that brings together research, education and community to help customer learning professionals maximize the impact and value of their learning programs.
• An integration with video assessment provider Bongo to offer experiential learning and soft skill development training within a real-world context to increase confidence and enhance learning outcomes for customers, partners and professionals.
• Appointing industry veteran Brian Childs to vice president of product marketing , a role that will include helping develop new learning models to impact customers’ businesses and also help shape the emerging CLM category.
• Hosting the second annual COGNITION conference , which brought together more than 500 B2B thought leaders, executives and customers to share their experiences and insights for building customer-centric learning programs that drive business loyalty and revenue growth.
• Achieving SOC 2 Type II certification , which verifies the Thought Industries platform’s security, availability and confidentiality.
• Announcing the winners of the COGNITION 2021 Customer Awards , which included organizations across industries using the Thought Industries platform to achieve measurable impact and provide exceptional learning experiences.

Topics covered