AHIP conference 2022: 3 top trends for health plans | Talkdesk
About this event
AHIP conference 2022 gathered the experts in the healthcare landscape. Keep reading to find our top three takeaways for the conference. AHIP conference 2022: 3 top trends for health plans | Talkdesk is an official in-person event listing associated with Talkdesk.
Visit the company-owned event page for the organizer's latest agenda, access details, availability, and registration or viewing instructions. UPCOMING provides this independent listing to help professionals discover the session.
AHIP conference 2022: 3 top trends for health plans | Talkdesk is a in-person from Talkdesk focused on HR. See Talkdesk's website for confirmed availability and schedule details. UPCOMING provides an independent event listing and directs attendees to Talkdesk's website to complete registration or viewing.
What you'll learn
- Poor customer service was the most cited reason for member frustration, with long resolution times, difficulty with navigation support, and support not meeting needs being the top three reasons for poor member experiences.
- 84% of policyholder respondents who had positive experiences with their payer cited knowledgeable agents as a key factor.
- The contact center has emerged as the hub of health plan experience, improving their members’ engagement and delivering service that today’s consumers expect.
Topics covered
Frequently asked questions
Who is hosting AHIP conference 2022: 3 top trends for health plans | Talkdesk?
AHIP conference 2022: 3 top trends for health plans | Talkdesk is hosted by Talkdesk.
When is AHIP conference 2022: 3 top trends for health plans | Talkdesk?
See the official event page for AHIP conference 2022: 3 top trends for health plans | Talkdesk's confirmed availability and schedule details.
Where does registration take place?
Registration or viewing is completed on Talkdesk's website.
What format is this event?
This is an in-person event.
Which topics does this event cover?
The event covers HR.
