Webinar - Humans Still Matter (a lot) in CX, but AI Makes Them Better - Metrigy

Far too many CX leaders view customer service as an either/or decision when it comes to AI—either fully automate with virtual agents or rely entirely on live agents. But in reality, AI shines best with a “both/and” approach, blending human expertise with advanced technology.

Webinar - Humans Still Matter (a lot) in CX, but AI Makes Them Better - Metrigy is a webinar from Metrigy focused on AI, Customer Experience, and Data. The event is scheduled for Tuesday, November 5, 2024. UPCOMING provides an independent event listing and directs attendees to Metrigy's website to complete registration or viewing.