Metrigy Kicks Off New Expert Insights Webinar Series, AI’s Growing Roles in Supercharging Agent Performance, Sponsored by NICE and RingCentral - Metrigy
About this event
Hear from industry experts from Metrigy, NICE, and RingCentral, covering AI topics such as agent assist, transcription, and more. Metrigy Kicks Off New Expert Insights Webinar Series, AI’s Growing Roles in Supercharging Agent Performance, Sponsored by NICE and RingCentral - Metrigy is an official webinar listing associated with Metrigy.
Visit the company-owned event page for the organizer's latest agenda, access details, availability, and registration or viewing instructions. UPCOMING provides this independent listing to help professionals discover the session.
What you'll learn
- How agent assist/copilots help agents in the moment during customer interactions to reduce average handle time, close sales, and improve customer satisfaction
- By what amount transcription and summarization shave time off post-call work, increasing agent efficiency
- The role of workforce engagement management , including AI-powered training, scheduling, and quality management evaluations, to improve both agent and supervisor performance
- How companies use voice of the customer analysis to guide agents on areas of deficiency
- What AI can do to improve agent wellness
Topics covered
Frequently asked questions
Who is hosting Metrigy Kicks Off New Expert Insights Webinar Series, AI’s Growing Roles in Supercharging Agent Performance, Sponsored by NICE and RingCentral - Metrigy?
Metrigy Kicks Off New Expert Insights Webinar Series, AI’s Growing Roles in Supercharging Agent Performance, Sponsored by NICE and RingCentral - Metrigy is hosted by Metrigy.
When is Metrigy Kicks Off New Expert Insights Webinar Series, AI’s Growing Roles in Supercharging Agent Performance, Sponsored by NICE and RingCentral - Metrigy?
Metrigy Kicks Off New Expert Insights Webinar Series, AI’s Growing Roles in Supercharging Agent Performance, Sponsored by NICE and RingCentral - Metrigy is scheduled for Thursday, June 5, 2025.
Where does registration take place?
Registration or viewing is completed on Metrigy's website.
What format is this event?
This is an online webinar.
Which topics does this event cover?
The event covers AI and Data.
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