MaxContactAfterwork with MaxContact | Is AI Making Brands More or Less Trustworthy?WebinarAfterwork with MaxContact | Is AI Making Brands More or Less Trustworthy?
About this event
Join contact centre leaders in Manchester on 13th May for an evening of honest conversation, fresh thinking and exclusive consumer data. Free to attend at The Den, Kimpton Clocktower. Afterwork with MaxContact | Is AI Making Brands More or Less Trustworthy?
is an official webinar listing associated with MaxContact. Visit the company-owned event page for the organizer's latest agenda, access details, availability, and registration or viewing instructions. UPCOMING provides this independent listing to help professionals discover the session.
What you'll learn
- Exclusive early access to brand new Voice of the UK Consumer data — guests get it before public release
- A CX spotlight from Dr Nicola Millard, Principal Innovation Partner at BT — exploring how changing customer expectations and advances in automation are reshaping the contact centre, what AI and analytics really mean in practice, and why augmentation — not automation — may be the real priority for customer contact
- A panel of contact centre leaders — including Jason Stanton, Customer & Operations Director — on the frontline moments that build or break customer trust
- A solo session from Nick Crawford: from AI frustration to AI confidence — a practical framework for getting reliable results from GenAI
- Open-floor Q&A to close the evening
Topics covered
Frequently asked questions
Who is hosting Afterwork with MaxContact | Is AI Making Brands More or Less Trustworthy??
Afterwork with MaxContact | Is AI Making Brands More or Less Trustworthy? is hosted by MaxContact.
When is Afterwork with MaxContact | Is AI Making Brands More or Less Trustworthy??
Afterwork with MaxContact | Is AI Making Brands More or Less Trustworthy? is scheduled for Wednesday, May 13, 2026.
Where does registration take place?
Registration or viewing is completed on MaxContact's website.
What format is this event?
This is an online webinar.
Which topics does this event cover?
The event covers AI, Marketing, and Data.