Summit
Forrester CX Summit EMEA
See source for availabilitySummit · Online
About this event
JourneyTrack is proud to sponsor Forrester CX EMEA 2026, where we’re helping organizations turn AI ambition into trusted, measurable experience outcomes. Forrester CX Summit EMEA is an official summit listing associated with JourneyTrack. Visit the company-owned event page for the organizer's latest agenda, access details, availability, and registration or viewing instructions.
UPCOMING provides this independent listing to help professionals discover the session and routes outbound visitors to the official company source with referral attribution.
What you'll learn
- From AI hype to real impact Learn how to ground AI initiatives in structured journey management to ensure they drive measurable business outcomes, not just activity. - How to build trust at scale Discover how leading organizations unify data, context, and customer understanding to create experiences that feel consistent, human, and credible. - Turning insight into execution See how to operationalize journeys, aligning teams, prioritizing actions, and ensuring improvements actually get implemented. - Connecting CX to business performance Understand how to tie journey improvements to KPIs like revenue, cost reduction, and customer loyalty. - Designing with intent, not just automation Shift from “doing more with AI” to creating better, more intentional experiences powered by both humans and technology.
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