Voice of the Customer & GenAI – Modern Customer Analytics
About this event
Learn how GenAI and voice of the customer turn unstructured feedback into real-time insights. Watch Prompt & Response webcast with Inetum’s AI experts. Voice of the Customer & GenAI – Modern Customer Analytics is an official webinar listing associated with JCommerce Sp.
o.. Visit the company-owned event page for the organizer's latest agenda, access details, availability, and registration or viewing instructions. UPCOMING provides this independent listing to help professionals discover the session.
What you'll learn
- 1. Why customer analytics is more important today than ever
- 2. What traditional analytics misses
- 3. Real business outcomes: retention, acquisition, experience and cost
- 4. Use cases from the field
- 5. What counts as “Voice of the Customer”?
- 6. How GenAI transforms VoC and customer analytics
- 7. Implementation: where organizations really struggle
- 8. How to start (and avoid getting stuck in POC mode)
Topics covered
Frequently asked questions
Who is hosting Voice of the Customer & GenAI – Modern Customer Analytics?
Voice of the Customer & GenAI – Modern Customer Analytics is hosted by JCommerce Sp. z o.o..
When is Voice of the Customer & GenAI – Modern Customer Analytics?
See the official event page for Voice of the Customer & GenAI – Modern Customer Analytics's confirmed availability and schedule details.
Where does registration take place?
Registration or viewing is completed on JCommerce Sp. z o.o.'s website.
What format is this event?
This is an online webinar.
Which topics does this event cover?
The event covers AI and Data.
