Customer Service: Maximizing Service Management Beyond IT
About this event
There is a distinct need for a tech support staff with a desire for supporting customers with immediacy and social intelligence — creating a better connection in a digital world. Both internal and external customers are utilizing more communication channels and more devices now than ever before.
The mobile workforce, remote work, consumerization, increased self-service, and emerging technologies have all played a part in creating the demand for better ways to serve customers and users.
Customer Service: Maximizing Service Management Beyond IT is a webinar from Ivanti focused on Customer Experience, HR, and Data. See Ivanti's website for confirmed availability and schedule details. UPCOMING provides an independent event listing and directs attendees to Ivanti's website to complete registration or viewing.
