
Webinar: The Future of IT: Conversational Service Delivery & Workflow Automation | IT Glue
About this event
Join Mark Alayev, CEO of Chatgenie, and Michelle Oo, Product Manager of BMS, to learn about workflow automations and the emerging strategy Conversational Service Delivery—including built-for-ITSM chat bots alongside live support agents—and how MSPs need to adopt them to improve support outcomes, reduce response time, and create efficiencies that will differentiate your services.
Webinar: The Future of IT: Conversational Service Delivery & Workflow Automation | IT Glue is a webinar from IT Glue focused on Customer Experience and Data. See IT Glue's website for confirmed availability and schedule details. UPCOMING provides an independent event listing and directs attendees to IT Glue's website to complete registration or viewing.
What you'll learn
- The key tools you need to run your business more efficiently at a fraction of the current cost
- How to improve support outcomes and reduce response time through workflow automation
- How cutting down on time waste and information silos in your business improves service delivery
Topics covered
Frequently asked questions
Who is hosting Webinar: The Future of IT: Conversational Service Delivery & Workflow Automation | IT Glue?
Webinar: The Future of IT: Conversational Service Delivery & Workflow Automation | IT Glue is hosted by IT Glue.
When is Webinar: The Future of IT: Conversational Service Delivery & Workflow Automation | IT Glue?
See the official event page for Webinar: The Future of IT: Conversational Service Delivery & Workflow Automation | IT Glue's confirmed availability and schedule details.
Where does registration take place?
Registration or viewing is completed on IT Glue's website.
What format is this event?
This is an online webinar.
Which topics does this event cover?
The event covers Customer Experience and Data.



