InMoment + CXPA Webinar: Transforming Contact Center Conversations into Efficiency
About this event
In this webinar, you’ll learn about the importance of collecting and analyzing the right data—from customer sentiment and expectations found in call. InMoment + CXPA Webinar: Transforming Contact Center Conversations into Efficiency is an official on-demand session listing associated with InMoment.
Visit the company-owned event page for the organizer's latest agenda, access details, availability, and registration or viewing instructions. UPCOMING provides this independent listing to help professionals discover the session.
What you'll learn
- Explore how Conversational Intelligence delivers immediate insights from every call to support strategic CX improvements.
- Learn actionable techniques for trend analysis, call scoring, and interpreting feedback to enable real-time agent coaching and boost customer satisfaction.
- Discover how contact centers can drive business growth through an integrated feedback loop across all channels.
Topics covered
Frequently asked questions
Who is hosting InMoment + CXPA Webinar: Transforming Contact Center Conversations into Efficiency?
InMoment + CXPA Webinar: Transforming Contact Center Conversations into Efficiency is hosted by InMoment.
When is InMoment + CXPA Webinar: Transforming Contact Center Conversations into Efficiency?
This session is available on demand.
Where does registration take place?
Registration or viewing is completed on InMoment's website.
What format is this event?
This is an on-demand session that can be watched online.
Which topics does this event cover?
The event covers Customer Experience and Data.