GenAI for Better Customer Experience Exclusive Event - Grid Dynamics

What you'll learn

• Valery Zelixon, SVP of Sales, Grid Dynamics - Vish Ganapathy, Field CTO, Retail Industry, Google Cloud - Exploring provocative topics such as AI agents enhancing brand loyalty, scalability, ROI, and balancing AI personalization with privacy. - Panelists will share specific examples of AI’s impact on customer experience, from automation to personalization and beyond. - Audience Q&A will keep the discussion interactive. - Stas Stolpovsky, Head of Search Practice, Grid Dynamics - Achilles Chalkiotis, Digital Engagement Practice Lead North America, Grid Dynamics - Practical guide on how to implement Gen AI within an enterprise to drive tangible business outcomes. - Focus on overcoming common challenges such as data readiness, integration, and measuring ROI. - Case studies and success stories from retail, CPG, manufacturing, and automotive sectors.

Topics covered