CX Scaling: How Upwork Grew Their Support Org Successfully
About this event
Discover how Upwork scaled its CX organization using AI. Learn proven strategies to boost efficiency, streamline workflows, and improve customer experience. CX Scaling: How Upwork Grew Their Support Org Successfully is an official on-demand session listing associated with Forethought.
Visit the company-owned event page for the organizer's latest agenda, access details, availability, and registration or viewing instructions. UPCOMING provides this independent listing to help professionals discover the session.
What you'll learn
- What the internal team thinks great support looks like and how they’re doing against that set of metrics
- What their customers are telling them about the support experience that they're having
Topics covered
Frequently asked questions
Who is hosting CX Scaling: How Upwork Grew Their Support Org Successfully?
CX Scaling: How Upwork Grew Their Support Org Successfully is hosted by Forethought.
When is CX Scaling: How Upwork Grew Their Support Org Successfully?
See the official event page for CX Scaling: How Upwork Grew Their Support Org Successfully's confirmed availability and schedule details.
Where does registration take place?
Registration or viewing is completed on Forethought's website.
What format is this event?
This is an online webinar.
Which topics does this event cover?
The event covers Customer Experience.
