What Metrics Should Customer Service Leaders Track? – DigitalGenius

Ines Castro from leading sports brand On joined us to talk about the metrics she tracks, and to give us her opinion on which metrics help move the dial. What Metrics Should Customer Service Leaders Track? – DigitalGenius is an official on-demand session listing associated with DigitalGenius.

Visit the company-owned event page for the organizer's latest agenda, access details, availability, and registration or viewing instructions. UPCOMING provides this independent listing to help professionals discover the session and routes outbound visitors to the official company source with referral attribution.