CCNG July Town Hall Led by Mike Dolloff of Amplix
About this event
Build a Smarter, Leaner Contact Center: Lower Costs While Improving Outcomes Contact centers are under more pressure than ever to cut costs, without cutting corners. Fortunately, cost savings and CX […] \n. CCNG July Town Hall Led by Mike Dolloff of Amplix is an official in-person event listing associated with CCNG International.
Visit the company-owned event page for the organizer's latest agenda, access details, availability, and registration or viewing instructions. UPCOMING provides this independent listing to help professionals discover the session.
What you'll learn
- Where and how virtual agents and agent assist deliver immediate cost savings
- How to optimize WFO/WFM tools to reduce staffing waste and improve service levels
- When to consider BPO — and how to structure partnerships that drive value
- How to measure and prove ROI to secure CX transformation funding
- The importance of aligning savings initiatives with experience and quality metrics
Topics covered
Frequently asked questions
Who is hosting CCNG July Town Hall Led by Mike Dolloff of Amplix?
CCNG July Town Hall Led by Mike Dolloff of Amplix is hosted by CCNG International.
When is CCNG July Town Hall Led by Mike Dolloff of Amplix?
CCNG July Town Hall Led by Mike Dolloff of Amplix is scheduled for Thursday, July 31, 2025 at 2:00 PM.
Where does registration take place?
Registration or viewing is completed on CCNG International's website.
What format is this event?
This is an in-person event at Online.
Which topics does this event cover?
The event covers Customer Experience.
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