How to optimize your IT Service Management with Appfire apps | Appfire
About this event
In this on-demand webinar, Appfire’s in-house ITSM specialists Onder Ozcan and Faith Nyamande discuss three common IT service management and enterprise service management (ESM) use cases, with practical tips and tricks on how to solve them.
How to optimize your IT Service Management with Appfire apps | Appfire is a webinar from Appfire focused on HR and Data. See Appfire's website for confirmed availability and schedule details. UPCOMING provides an independent event listing and directs attendees to Appfire's website to complete registration or viewing.
What you'll learn
- Continuous improvement is key to meeting those all-important service desk KPIs, such as keeping customer satisfaction (CSAT) and net promotor scores (NPS) high. - Featured apps: Canned Responses for Templates for Jira and the Enhancer Plugin for Jira - Jump to minute 36:40
