📆 Date: 24th April 2025
🕧 Time: 11 a.m. PDT | 2 p.m. EDT
About the event
Service management that moves at the speed of AI
Gone are the days when IT in higher education was just about keeping the systems running. Today, IT leaders are the architects of student success, digital transformation, and institutional growth—but how do you take IT from backstage to center stage?
Join Frank Miuccio, Student Health Director for Information Systems at USC, as he shares how IT innovation is reshaping student services. Plus, get exclusive insights from Forrester Principal Analyst Devin Dickerson on the trends shaping the future of higher ed IT.
Walk away with smart, scalable strategies to modernize campus services, automate workflows, and position IT as a powerhouse for student and institutional success.
Meet Our Speakers
Devin Dickerson
Principal Analyst
Forrester
Frank Miuccio
Student Health Director for Information Systems
University of Southern California
John Gambaro
State Local Government, Education Sales Director
Freshworks