Welcome to the future of customer care! Enhance your social media strategies with AI for better engagement, quicker responses and higher satisfaction.
Unlock the potential of AI in social media customer care. Learn to create a responsive, personalized and efficient experience that sets your brand apart. Join experts from Sprinklr as they cover how you can shape brand perception and customer interaction.
In this webinar, you will learn:
Abstract:
How to monitor, prioritize, and respond to customer queries on the social media channels your customers prefer.
How to improve response rates while still protecting brand reputation.
How to use tools like AI-powered message triaging, routing and response assistance (augmented by conversational AI-powered bots) to improve response speed