Maximize CX with AI: A practical approach
Freshworks

Maximize CX with AI: A practical approach

About the event

We’ve all been there before: legs curled up on the couch, cell phone laid down on the coffee table with the speaker on, going on your 27th minute of elevator music while waiting for a customer service agent to take your call. Or, alternatively, you go with the unreliable ‘call back’ option, putting your entire life on hold, staring at your phone, and patiently waiting for that call that may never actually come.

Well, lucky for us, Customer Service AI aims to drastically reduce time spent on hold by enhancing and streamlining Support and Service processes to serve Customer needs better.

Let us give you more details on our Customer Service AI on-demand webinar where we take you through processes on how to Succeed with AI for Customer Service.

Sign up to learn more about

  • Boosting customer service using AI automation

  • AI-powered self-service across channels

  • Automated workflows and streamlined collaboration

  • Maximize success through data-driven decisions



    Meet Our Speakers

    Ashwin Santanagopalan

    Ashwin Santanagopalan

    Director, Product Marketing

    Freshworks

    Mitchell Taylor

    Mitchell Taylor

    Care Optimization Specialist

    Felix Mobile

    Nicolo Sanchez

    Nicolo Sanchez

    CX Group Head

    Megaworld Corporation

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