Harnessing Modernised ITSM Technology in Financial Services.

Join us in this panel discussion to explore cost-effective automation strategies for financial
services. We will discuss the best ways to prioritize and expand automation opportunities,
present the latest technology trends such as chatbots and collaborative tools, and explain how
to measure the effectiveness of technology investments by focusing on service availability.

By adopting the right ITSM service tools and strategies, financial services organizations can
deliver personalized experiences, omnichannel support, mobile banking, real-time insights,
security and fraud prevention, self-service portals, and automation, ultimately improving the
customer experience and increasing operational efficiency.