Benchmarking: The Path to Service Excellence and Service Desk Efficiency
Freshworks
On-Demand

Benchmarking: The Path to Service Excellence and Service Desk Efficiency

In challenging economic environments, there is pressure on CIOs to drive digital transformation, adopt intelligence tools, and deliver with fewer resources. To reach the highest standards of excellence for IT services during challenging times, IT leaders need to make the improvements necessary to reach those standards. Implementing tools and technologies that allow rapid deployment of process changes is important for IT and the business to realize value faster

Company:
Freshworks
Event Type:
On-Demand
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